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How to check a data balance in Kenya

Check data usage on Safaricom, Airtel, Telkom, Equitel or Faiba using the best supported operator route we could confirm.

Checked 2026-08-04 · KES

Quick data-balance answers

Faiba Mobile: Track data usage in Faiba Connect or sign in to Faiba My Account. Faiba labels *131# as the main account balance; the current page does not identify it as a dedicated remaining-data check. Details and official sources ↓

Airtel: Dial *544*3# to check remaining Smarta data, minutes and SMS, or use My Airtel. Airtel also lists this shortcut for hourly bundles; for Amazing bundles, use *544# or the app. Details and official sources ↓

Safaricom: Dial *544#, open Make Ur Bundle, then choose Balance & Tips and Balance. You can also check MySafaricom where the option is available. Details and official sources ↓

Faiba’s *131# shortcut is described as a main account balance check. Use Faiba Connect or My Account for data usage.

Official balance-check methods

Instructions last verified: 4 August 2026

Equitel

Equitel does not publish a dedicated data-balance code on the cited bundle page. Use official account tools only as account-balance routes, or contact support for clarification.

Equitel purchase, balance and support guide

Faiba Mobile

Track data usage in Faiba Connect or sign in to Faiba My Account. Faiba labels *131# as the main account balance; the current page does not identify it as a dedicated remaining-data check.

Faiba Mobile purchase, balance and support guide

Get operator help

If an app, menu or code does not match your account, use the relevant operator support channel before retrying.

If the balance looks wrong

Use the balance returned by the operator account, message or app. If the menu or code differs from this guide, check the linked source or contact the operator before retrying.

  • The five-provider scope comes from the Communications Authority's Q3 FY 2025/26 sector report and can change in later periods.
  • Equitel's cited official pages do not state a dedicated data-balance USSD code, so this guide does not infer one.
  • Menus and app options can vary by plan or account. If a method fails, use the linked operator support route before trying again.

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Official sources