Official account routes
Operator information last checked: 4 August 2026
Buy or manage data
- Dial *544# and follow the prompts.
- Use MySafaricom to buy a data bundle.
Check a data balance
- Dial *544# and choose the balance option.
- Open MySafaricom to view the data balance.
See Safaricom's method alongside the other providers in the checked Kenya data-balance guide.
Current price coverage
For Safaricom, check the official purchase channel for the price, allowance and validity available on your line. Offers may depend on your account.
See the Kenya bundle-price page for other networks and data options.
Official support
Identity and scope
Consumer brand: Safaricom
Legal name: Safaricom PLC
- The *544# menu path can vary by prepaid or postpay account state.
Official sources
- Sector Statistics Report Quarter 3 FY 2025/26 Communications Authority of Kenya · checked 4 August 2026
- MySafaricom App terms and conditions Safaricom · checked 4 August 2026
- Safaricom prepay and postpay data bundle terms Safaricom · checked 4 August 2026
- Contact Safaricom Safaricom · checked 4 August 2026