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KE · Operator help

Kenya mobile networks

Find the operator route for buying data, checking a balance or getting account help.

CA · KES

Buy data, check a balance or get help

Equitel

Equitel

Finserve Africa Limited

Buy or manage data

  • Dial *544# and choose a bundle.
  • Open My Phone or My Money, then Buy Airtime/Bundles.
  • Use the Equity Mobile App to buy an Equitel bundle from an Equity account.

Check a balance

  • In the Equity menu choose Balances, then Check Balance; this is not verified as a dedicated data-bundle balance.

Official support

  • Equitel support: +254766 000 000
  • Equitel support: info@equitel.com
  • Official FAQs

Open operator guide →

Visit official website ↗

Need one checked answer? Open the Kenya data-balance guide for Safaricom, Airtel, Telkom, Equitel and Faiba.

Why these providers are listed

The five mobile providers identified in the CA sector statistics report for Q3 FY 2025/26.

Q3 FY 2025/26 source checked: 4 August 2026

Official sources