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KE · Verified directory

Kenya mobile networks

Official operator identities and self-service routes checked for the Q3 FY 2025/26 market snapshot.

CA · KES

Network self-service directory

Safaricom

Safaricom

Safaricom PLC

Buy or manage data

  • Dial *544# and follow the prompts.
  • Use MySafaricom to buy a data bundle.

Check a balance

  • Dial *544# and choose the balance option.
  • Open MySafaricom to view the data balance.

Official support

Visit official website ↗

Airtel

Airtel

Airtel Networks Kenya Limited

Buy or manage data

  • Dial *544# and follow the prompts.
  • Use My Airtel to buy a data bundle.

Check a balance

  • Dial *544*3#.
  • Open My Airtel to view balances.

Official support

Visit official website ↗

Equitel

Equitel

Finserve Africa Limited

Buy or manage data

  • Dial *544# and choose a bundle.
  • Open My Phone or My Money, then Buy Airtime/Bundles.
  • Use the Equity Mobile App to buy an Equitel bundle from an Equity account.

Check a balance

  • In the Equity menu choose Balances, then Check Balance; this is not verified as a dedicated data-bundle balance.

Official support

  • Equitel support: +254766 000 000
  • Equitel support: info@equitel.com
  • Official FAQs

Visit official website ↗

Faiba Mobile

Faiba Mobile

Jamii Telecommunications Limited

Buy or manage data

  • Use the app to buy and manage bundles.
  • Buy a bundle on the official payment page.

Check a balance

  • Open the app to track data usage.
  • Sign in to the official account portal to view usage.

Official support

Visit official website ↗

Market scope

The five mobile providers identified in the CA sector statistics report for Q3 FY 2025/26.

Q3 FY 2025/26 source checked: 4 August 2026

Official sources