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KE · Sourced guide

How to buy mobile data in Kenya

Official data-purchase routes for the five mobile service providers identified by Kenya's Communications Authority in Q3 FY 2025/26.

Checked 2026-08-04 · KES

Official data-purchase methods

Instructions last verified: 4 August 2026

Prepared by Afri Data Cost Editorial Team. Send corrections to contact@afri-data-cost.com.

Safaricom

Dial *544# or use the MySafaricom app to buy a bundle. Some Safaricom offers also publish product-specific web or app routes.

Airtel

Dial *544# or use the My Airtel app to buy data. Airtel documents airtime and Airtel Money payment routes for Smarta bundles.

Telkom

Dial *544# to buy prepaid mobile data and follow the current operator menu.

Equitel

Dial *544#, use the SIM Toolkit, or use the Equity app to buy a bundle. Treat older Equitel bundle terms as qualified until rechecked.

Faiba Mobile

Use Faiba Connect or the official Faiba payments page to buy a bundle.

Get operator help

If an app, menu or code does not match your account, use the relevant operator support channel before paying.

Before you rely on a result

Read the confirmation returned by the operator. If the menu, code or app differs from this guide, stop and check the linked official source or contact the operator; do not keep sending chargeable requests.

  • The five-provider scope comes from the Communications Authority's Q3 FY 2025/26 sector report and can change in later periods.
  • Equitel's cited official pages do not state a dedicated data-balance USSD code, so this guide does not infer one.
  • Bundle prices, allowances, eligibility and renewal terms can change. Confirm the final details in the operator's official menu, app or website before paying.

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Official sources